Features

What Jaaxis
can actually do

Everything Jaaxis can do for you, in one list.

Training & setup

5 minutes to a working AI agent, trained the way you'd brief a teammate.

/Homepage
/products/3
/products/everyday-tee
/products/wool-jacket
/products/oat-hoodie
/shipping
/returns
Learning from your site
Pulling logo & colors
Drafting persona
Putting it all together
My Brand
Hey, can you help me?
Happy to help! What's your question?
yourstore.comURL
Brand voice notesText
Returns policyPDF
Sizing guideDOCX
Shipping ratesCSV
Common questionsQ&A
Summer Sale · 30%
Jul 1 → Jul 7
Starts in 3d
Flash Sale · 20%
Apr 24 → Apr 26
Expires in 2d 4h
Spring Promo · 15%
Mar 1 → Mar 14
Ended
Persona
Do you ship to Canada?
Yes crew, we ship to Canada. Score it in 3 to 5 days. Waves clean in Tofino today.
Forwarding rules
Need these by next Friday. Possible to expedite?
I've forwarded this to a human agent. They can give you a firm yes or no.
Blocklist
click hereverify your account
Click here to claim your $500 free gift card!
Blocklist triggered, agent won't reply
Is return shipping free?
Yes, returns are free within 30 days.
Is shipping free?
Free shipping on orders over $75.

Conversation handling

The behaviors that handle real customers, not scripted demos.

Do you ship to Canada?
Yes, standard arrives in 3 to 5 days.
可以寄到加拿大嗎?
可以,標準配送3到5天到貨。
¿Envían a Canadá?
Sí, llega en 3 a 5 días con envío estándar.
Hey, who do you think will win the World Cup?
Off-topic, politely declining
I can't speak to that. I'm here to help with your store questions though.
Can I split my payment across two cards?
Not in knowledge, forwarding
I'm not sure about that. Let me get a teammate.
MY BRAND
Order#A-2418
DateMar 12, 2026
Everyday Tee × 2$48.00
Wool Jacket × 1$129.00
Total$177.00
THANK YOU
Can I return this?
Order #A-2418 was placed Mar 12. We accept returns within 30 days, so you're inside the window.
Hey
Do you ship to Canada?
And how long does it take?
Hey! Yes, we ship to Canada. Standard delivery is 3 to 5 business days.

Order actions

An AI agent that can actually do things, not just answer questions.

Where's my order? It's been 3 days. Order #1234.
Fetching order #1234
Getting shipping details
Reading knowledge for that region
Sorry, there's a customs delay in Toronto, so your package is running about 2 days late. It already shipped. You can track it here: https://dhl.com/track/1Z-9F4C
I want to cancel my order #1234.
Sure. Can you share the name or email on the order so I can verify it's you?
alex@example.com
Fetching order #1234
Verifying ownership
Cancelling order
Done. Order #1234 is cancelled. You'll see the refund in 3 to 5 business days.
Can you cancel order #1102 for me? It's under Sam Chen.
Fetching order #1102
Verifying ownership
Checking eligibility
Sorry, I can't cancel #1102 because it's already shipped. I've forwarded this to a teammate who can help.
I typed the wrong unit on order #1234 (it's under Alex Chen). Please change it to Unit 24B, not 24.
Fetching order #1234
Verifying ownership
Updating shipping address
Done. Order #1234 now ships to 142 King St W, Unit 24B, Toronto, ON. Anything else?
Linen shirt
$58$58$48
Wool overshirt
1 leftOut of stock
Cotton toteNew$32
Hey, do you still have the wool overshirt in charcoal?
Just checked. The charcoal wool overshirt is out of stock right now.

Unified inbox

Run the whole operation from one inbox, across every channel.

M
Maya ChenDo you ship to Canada?
now
D
Daniel ParkCan I get a refund on #1102?
2m
S
Sam ReevesThanks, that worked!
14m
A
Order #1234 — refund requestHi, I'd like to request a refund on my last order. The size…
1h
Is return shipping free?
Yes, returns are free within 30 days.
Is shipping free?
Free shipping on orders over $75.
Can I split payment between two cards and use a gift card from 2022?
Sorry, that's outside what I can do here. Can I get your name and email so a teammate can follow up?
Sam Chen, sam@example.com
Got it. Feel free to close this, we'll follow up by email shortly.
Riley joined the conversation
Hi Sam, yes you can split a payment across two cards at checkout, and your 2022 gift card is still valid.
Splitting payments and using your 2022 gift card
Hi Sam, yes you can split a payment across two cards at checkout, and your 2022 gift card is still valid.
Splitting payments and using your 2022 gift card
Inbox
R
Riley<support@mybrand.com>
to sam@example.com
11:42 AM
Hi Sam, yes you can split a payment across two cards at checkout, and your 2022 gift card is still valid.
Riley (support@mybrand.com)
Send
Reply
Forward
Hi Sam, yes you can split a payment across two cards at checkout, and your 2022 gift card is still valid.
Yes, gift cards can be applied to any item, sale or full price.
M
Maya Chennow
Where's my order #1234?
S
SamOwner · Full access
R
RileyAdmin · Full access
A
AlexSupport · Inbox only