The AI agent
that actually supports

Answers every customer in seconds, at 2am, on every channel.
No scripts. No guesswork. Just real answers from your store.

How it works

Three steps to a live agent

Train, tune, launch — each step exactly as you'll see it inside Jaaxis.

Step 1 of 3

First up, your website

We'll read it and set up your bot, you can change anything later.

https://yoursite.com
Let's go
No website? Use files or text instead

Make it yours

Bot name
My Brand
Profile picture
Upload
Brand color
#3888FF
Theme
My Brand
Hey, can you help me?
Happy to help! What's your question?

How should it sound?

Defaults are fine for most. Only add instructions if you need to.

Persona
Define personality and language preference
Defaults
  • Matches the customer's language automatically
  • Only answers from your knowledge base — never invents facts
  • Stays conversational and concise (1–3 sentences)
  • Politely declines anything outside the knowledge scope
Additional instructions
You are the customer support assistant for My Brand.
Forwarding rules
Tell the bot when to and when not to forward to a human
Defaults
  • When the customer asks for a human or seems clearly unhappy
  • When the knowledge base can't answer a relevant question
  • When an action needs a tool that isn't connected, errors out, or isn't permitted
  • When the customer sends a message the bot can't read (video, audio, unsupported file)
Additional instructions
Type here…

One URL is the whole setup. Jaaxis builds the rest from your site.

Features

Everything your agent needs

Built for real support work — not demos.

Change shipping to 123 Maple Ave
Your store
Shipping address
456 Oak St123 Maple Ave
Done! Shipping updated.

Takes action, not just chats

Cancels orders, issues refunds, updates shipping. All inside the chat, with guardrails you set.

Is this safe during pregnancy?
I don't have that info. Let me pass this to the team.

Zero hallucinations, by design

Only answers from your knowledge and live store data. When it doesn't know, it says so and hands off. Nothing invented, ever.

M
Maya
Where's my order?
L
Leo
Can I get a refund?
P
Priya
Do you ship intl?

One dashboard, every channel

Every channel lands in the same inbox. Web visitor closes the tab? Your reply finds them in their inbox, and the thread keeps going.

Summer Sale · 30%
Jul 1 → Jul 7
Starts in 3d
Flash Sale · 20%
Apr 24 → Apr 26
Expires in 2d 4h

Self-scheduling knowledge

Set a start and end date on any piece of knowledge. Promos and seasonal content turn on and off on their own.

Revised
Your code works on full-price items only. Sale items aren't eligible.

Learns from every edit

Edit in testing or from real past conversations. The bot learns from every fix on the spot. No retraining, no prompt tuning.

FAQ

Frequently asked questions

Everything you need to know about Jaaxis

Support that never clocks out

Knows your products. Speaks your language. Replies in seconds, on every channel.

Create your agent free

No credit card required