# Jaaxis > Jaaxis is an AI customer-support agent for ecommerce stores. It takes real actions — refunds, order edits, address changes — grounded in your knowledge base with zero hallucinations, across web, email, Facebook, Instagram, and WhatsApp. ## Pages - [Home](https://jaaxis.com/): What Jaaxis is and who it is for. - [Features](https://jaaxis.com/features): Every shipped capability. - [Pricing](https://jaaxis.com/pricing): Plans by usage quota (credits and agents). - [Contact](https://jaaxis.com/contact): Talk to the Jaaxis agent. ## Notes - Plans differ by usage quota (credits/agents), not by feature unlock. - The agent only performs actions you explicitly allow, with built-in safety rules.